1. Introduction
At RootwareData IT Solutions Inc. (“we,” “us,” or “our”), protecting your privacy and the confidentiality of your personal information—whether shared online, via phone, or in person—is a core principle. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data, ensuring transparency and trust.

2. Scope & Accountability
We are fully responsible for the personal data in our possession or control. Our Data Privacy Officer—the [Position Title, e.g. Chief Privacy Officer]—oversees compliance with this policy. For questions or concerns, you may contact them at: info@rootwaredata.com.

3. Purposes for Collection, Use & Disclosure
We collect personal information only for clearly stated purposes, such as:

• Facilitating effective communication and delivering customer support;

• Managing service or product requests, billing, and related operations;

• Sending marketing updates, newsletters, or event invitations when consent is granted;

• Complying with legal or regulatory obligations.

We will not use your information for unrelated purposes without your consent.

4. Consent
By voluntarily providing your personal information, you consent to our collection and use of it as outlined. You may withdraw consent at any time—please reach out to our Data Privacy Officer to do so.

5. Data Accuracy & Access Rights
We strive to keep your personal information accurate, complete, and up to date. Upon request, you may view, correct, or request deletion of your data. Please submit such requests in writing to our Data Privacy Officer, including your name, the nature of the request, and contact details. We will respond within 30 days—or communicate any delay promptly.

6. Data Retention & Security
We retain your personal data only as long as necessary for its original purpose or as legally required. After that, we securely delete or anonymize it. We employ robust technical, organizational, and physical measures to protect your data against unauthorized access, use, or disclosure.

7. Data Sharing
We do not share personal data with third parties unless:

• It’s required to deliver our services (e.g., partners or service providers under contract);

• We’re legally compelled to do so; or

• You’ve explicitly consented to it.
  All such third parties are bound by confidentiality and data protection obligations.

8. Cookies & Online Tracking
We use cookies and similar technologies to improve website functionality, user experience, and analytics. You can manage or disable cookies through your browser settings—though this may affect site usability.

9. Updates to This Policy
We may revise this Privacy Policy periodically to reflect legal, operational, or technological changes. The latest version will always be posted on our website, with an effective date clearly provided.

10. How to Contact Us
For any questions, privacy-related requests, or concerns about this policy, please contact:
Data Privacy Officer
RootwareData IT Solutions Inc.
Email: info@rootwaredata.com
Mailing Address:180 Northfield Drive West, 1st Floor, Unit : 4 ,Waterloo, ON N2L 0C7